Operational maturity: small changes, big wins
7/1/2024 • Team HB
Improving reliability rarely requires sweeping rewrites. Start with crisp SLIs/SLOs, instrument critical paths, and automate the most common operational tasks.
Three quick wins
- Define SLIs for latency and error rate.
- Add alerting for user-impacting thresholds.
- Runbooks for the top 3 incidents.